Overview

This website is operated and ownder by Kiki Lane. Throughout the site, terms like "we", "us", and "our" on this site refer to Kiki Lane. The user is granted access to information, tools, and services under the condition of accepting all terms, conditions, policies, and notices.

When you visit our site or make a purchase, you engage in out "Service" and are agreeing to our terms, including any additional policies referenced here or accessible through hyperlinks. These terms apply to all users of the site, including browsers, customers, merchants, and content contributors.

Prior to using the Kiki Lane website, please carefully review these terms.  By accessing or using any part of the site, you agree to be bound by these Terms of Service. Failure to agree with any part of the terms prohibits access to the website or services. Use of the website and services serves as consent to our terms of service.

Any new features or tools added to the store will also be subject to these Terms. You can review the latest version of our Terms at any time on this page. We retain the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following any changes represents acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

1. Acceptance of terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions

• We reserve the right to refuse service to anyone, at any time, for any reason.
• Data (excluding payment details) might be transmitted unencrypted across networks and adjusted to meet technical standards. However, credit card information is consistently encrypted.
• You must not replicate, duplicate, resell, or utilize any portion of our Service without explicit written consent.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3. Intellectual Property

The content, trademarks, and intellectual property tied to our services belong to the service provider or its licensors. Users receive a limited, non-exclusive, non-transferable license to utilize the services for personal, non-commercial use.

4. Accuracy, Completeness & Timeliness of Information

Our goal is to maintain the accuracy and currency of all information on this website. However, we do not accept responsibility for inaccuracies or outdated information. It is advisable to verify information before relying on it. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates. Continued use of our services after any changes signifies acceptance of the new terms.

5. Shipping & Delivery

Please look at our Shipping Policy for details on shipping times, customs fees, and international delivery.

• Processing & Delivery: Orders are typically processed within the stated timeframe but may be subject to delays during peak seasons.
• International delivery: Unfortunately we do not offer international delivery at this time
• Lost or Delayed Packages: Once shipped, we are not responsible for delays caused by couriers or customs.

6. Products & Pricing

• Prices are subject to change at any time without notice.
• Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy
• We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
• We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
• We reserve the right to limit sales to specific regions or individuals. we may exercise this right on a case-by-case basis
• Colours and product images are displayed as accurately as possible, but we cannot guarantee that your computer monitor's display of any colour will be accurate.
• Products may be discontinued at our discretion.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

7. Returns & Refunds

We accept returns and refunds under specific conditions. Please review our returns and refunds policy for full details.

• Items must be returned in their original condition within the specified return period.
• Some items (e.g., personalised or custom products) may not be eligible for returns.
• Customers are responsible for return shipping costs unless an item is defective.

8. Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order, including suspected fraudulent activity..  In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail  provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

It is your responsibility to provide accurate and up-to-date billing and account information. If changes occur, update your details promptly to avoid order processing delays and so we can contact you if needed. You agree to notify us immediately of any unauthorised use of your account or any other breach of security.

For more details, please review our Refund Policy

9. Third-Party Tools & Links

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.